Welcome to Dine and Delight. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our restaurant, use our website, or interact with our mobile application.
We collect information to provide better services to our guests. This includes:
Personal Identification: Name, email address, phone number, and date of birth (for birthday rewards).
Reservation Details: Date and time of visit, number of guests, and special seating or dietary requirements.
Payment Information: Credit/debit card details (processed through secure, encrypted third-party payment gateways).
Technical Data: IP address, browser type, and usage patterns when accessing our digital platforms.
Your data is used specifically for:
Service Delivery: Processing reservations and managing your dining experience.
Communication: Sending booking confirmations, updates, and responding to inquiries.
Marketing: If you opt-in, we send information regarding special events, new menu items, and "Delight" loyalty rewards.
Improvement: Analyzing guest feedback to enhance our menu and service quality.
We do not sell your personal information. We only share data with trusted third parties in the following cases:
Service Providers: Such as reservation management systems (e.g., OpenTable) or delivery partners.
Legal Requirements: If required by law or to protect the safety and rights of Dine and Delight and its guests.
Payment Processing: To complete financial transactions securely.
We implement industry-standard security measures (including SSL encryption) to protect your data from unauthorized access, alteration, or disclosure. As a tech-forward establishment, we ensure our digital infrastructure is regularly updated to meet modern security protocols.
Depending on your location, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to update or correct inaccurate information.
Deletion: Request that we erase your personal data from our records.
Opt-out: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.
Our website uses cookies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: dineanddelight@gmail.com
Address: Dine and Delight, Satarkul Road, Dhaka
Phone: 01711368394